REFUND & EXCHANGE POLICY

Refunds

Refunds are not available under most circumstances (like most theatre companies). Individual situations may be reviewed on a case by case basis. The decision of Ovations Dinner Theatre Ltd. or the individual promoter is final.

Exchanges

Exchange of tickets within a specific show run are permitted subject to availability of seating and providing advance notice (48 hrs.) is available to confirm with caterers. The cost to exchange tickets is $4.00/ ticket payable at the time of ticket exchange. Ovations Dinner Theatre Ltd. does not and cannot guarantee same or similar seating location on the exchange date. Tickets for one show cannot be exchanged for another show in the season except under rare circumstances. These may be reviewed on a case by case basis. The decision of Ovations Dinner Theatre Ltd. is final. Tickets purchased within the season cannot be exchanged for shows outside the season provided by individual promoters.